A modern portal solution has simplified several independently working channels and contributed to higher quality of provided services. Thanks to our solution, Motor-Car company has gained a central online channel which has improved not only propagation and car sales, but also provision of services and communication with customers.
The most common myth is that a CRM system serves only for sales departments. However, CRM can be used for management of marketing activities, customer service or field work. If you are looking for a tool which could simplify the event management process, the Microsoft Dynamics 365 for Marketing can be useful.
Customer loyalty and motivation of employees belong to the most frequent topics for discussion. Lots of companies constantly look for the best possible way how to retain customers. The same with the motivation of employees. Selection of the right tools able to increase customer trust and employee engagement is preceded by a deep market research.
Thanks to the solution implemented on the Resco Mobile CRM platform, the company innogy Solutions has made administration of its services and employee attendance tracking more effective. The project was managed by the agile methodology with active participation of the customer.
There is a saying that “The shoemaker´s son always goes barefoot”, but it does not apply to us. In Millennium, we are fans of innovations, that´s why we started to use the PowerApps platform. Because of our own experience, we are sure that we can implement these applications within several days or weeks.
Digital transformation is becoming a business mover. If companies want to stay competitive on the market, it´s wise to focus on the latest IT trends. Minor and technologically simple innovations can increase company flexibility, improve sales figures or offer better services to customers. PowerApps belongs to such modern online platforms digitalizing plenty of processes.
We have implemented a cloud solution based on the Microsoft Dynamics 365 with the stress put on the Customer Service module to Expat Support, Ltd. Implementation of the system has helped concentrate relevant information on company partners, visa and residence permit applicants in the Czechia and their visa and residence history in one place.