At the beginning of November we hosted, together with the American Chamber of Commerce, the event from the series „Business Breakfast“ in the Crown Plaza Bratislava hotel. The main topic of the breakfast was to introduce modern CRM solutions which can be helpful in a company digital transformation process.
ClickDimensions is a certified solution for marketing automation integrable directly into the Microsoft Dynamics 365 environment. By its implementation, the marketing department gains a comprehensive tool for activity management and the sales department has all information necessary to close a deal.
We have successfully completed the implementation of the CRM system for one of the major banks in the Czech Republic. The solution for KB named ZOOM is built on Microsoft Dynamics CRM technology and used by more than 3,500 employees of the bank branches on daily basis.
At the end of the summer, we have successfully finalized and put into production operation another significant innovation of a CRM solution aimed to achieve set vision – to create a key tool for relationship management of corporate banking clients.
We have delivered the Ministry of Economy of the Slovak Republic a new web portal with modern design. Simplified structure based on the analyses provides users with a friendly solution meeting latest UX and UI trends.
With the aim to improve quality of the customer service, Merz has upgraded its Microsoft Dynamics solution into the newer version. Within the implementation, we have made business processes more efficient and allowed the company to benefit from native functionalities of the CRM system.