Bpm’online, a global business software company leading in the space of low-code, process automation and CRM, announced in the beginning of July 2019 that it has been positioned as a Leader in the 2019 Gartner’s Magic Quadrant for Sales Force Automation.
To GAMO, we have delivered a tool which has improved management of numerous activities important for the business. The new solution built on the Microsoft Dynamics 365 platform was implemented by the agile methodology in close cooperation with our client.
Development of IT trends influences the approach to provision of services and development of software and services often change into delivery of solutions. Customers have the highest expectations, but they are insufficiently prepared to adapt their processes for effective use of CRM. What are the main reasons of CRM implementation failures?