Development of IT trends influences the approach to provision of services and development of software and services often change into delivery of solutions. Customers have the highest expectations, but they are insufficiently prepared to adapt their processes for effective use of CRM. What are the main reasons of CRM implementation failures?
Heineken Slovensko, a leader on the Slovak beer market, has gained a modern cloud solution for approving and settlement of business trips. Thanks to the application based on the Microsoft SharePoint Online platform, we have digitalized Heineken´s internal processes what has brought numerous benefits to the company.
Do you know what you need to consider when deciding whether to implement a CRM system? Implementation of a comprehensive CRM solution requires proper preparation. It´s important to take into account various aspects and follow given recommendations to avoid unnecessary complications.
Nowadays, team collaboration represents one of the essential pillars of a modern company. Effective collaboration offers numerous competitive advantages and increases a company´s value on the market. Constantly growing speed of everyday rhythm, distance and multilevel project management are the reasons why it´s important to put stress on collaboration process.
When choosing the suitable CRM, it´s important to define what you really expect of it. Would you like to have access to relevant data anytime and from anywhere? Are you looking for a solution customized exactly for your company? Definition of your requirements is a crucial step when choosing the CRM system.
By redesign of the original application “Exchange Rates” and the Xamarin technology as the basic platform, Národná banka Slovenska has gained a modern and user-friendly application for conversion of exchange rates of individual currencies against Euro.
To one of the major banks in Slovakia we have successfully implemented the system for the loan process management in the small business clients segment – from the arrival of the client to the bank branch, through the approval process, to the loan drawndown.