In today´s competitive environment, when is harder and harder to retain existing customers or gain new ones, companies must often look for new paths to gain more profit. A good marketing strategy can support sales a lot. Besides sales agenda, also management of marketing activities can be covered by the CRM application.
Among important conditions necessary for successful operation of every company belong effective work with data, their utilization for efficient business management and the ability to react to dynamically changing market. The appropriately selected CRM can help to achieve these expectations. The Microsoft Dynamics 365 ranks among the top products able to achieve that.
We have implemented a CRM application on the Microsoft Dynamics 365 platform enabling more transparent activity management to the Hungarian non-profit organization named Ifjúsági Nomád Klub. The cloud solution offers plenty of new functionalities making operation of the organization more effective.
Recent month, Microsoft has begun to release the first this-year “major“ update of the Dynamics 365 and Power Platform product family marked as the 2020 Release Wave 1. The update offers numerous smaller or larger improvements and new functionalities across all the applications.
Digital transformation changes nature of making business. Although robotics plays important role and significantly contributes to process automation, it will never fully replace human work. Today era requires quick and exact processes and customers are more and more demanding. Lot of companies are therefore looking for solutions able to make work more effective.
The last year we have accomplished many projects helping our customers to improve their processes. Non only large but also medium and small companies more and more realize the importance of digitalization. Read about the topics which have resonated the most and will play an important role during the upcoming one.
Heineken Slovensko continues in digital transformation by adding functionalities to its CRM system. It has resulted in a new internal “eshop“ built on Microsoft technology. It has made the entire process of planning and ordering marketing products used by the sales department much easier.