References

GAMO provides its IT services and solutions to smaller as well as larger customers requiring continual operation of their IT systems. GAMO has been operating on the market for more than 25 years and, thanks to its long-term experience, has always been delivering high-quality services based on the latest cloud solutions.

Microsoft Dynamics 365 for IT company GAMO

To GAMO, we have delivered a tool which has improved management of numerous activities important for the business. The main goals of the project were to improve and strengthen cross-departmental operation of the company, including sales, economic, marketing, logistics and production department. The new solution built on the Microsoft Dynamics 365 platform was implemented by the agile methodology in close cooperation with our client.

Prínosy nového CRM riešenia:

  • “the only place of truth” for the sales department from the perspective of orders and finances;
  • a centralized system enabling access to information from anywhere and any device;
  • online updates of client data from the FinStat database;
  • effective management of internal and business processes;
  • advanced functionalities helping improve marketing activities;
  • eports for managerial decision-making;
  • change of competencies and responsibilities within the business process across the departments involved.
Download case study (pdf)