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IT Company GAMO improves Functioning of Key Areas

GAMO, a. s.

IT Company GAMO improves Functioning of Key Areas

Applied solutions
CRM Solutions

Introduction of the Customer

GAMO provides its IT services and solutions to smaller as well as larger customers requiring continual operation of their IT systems. GAMO has been operating on the market for more than 25 years and, thanks to its long-term experience, has always been delivering high-quality services based on the latest cloud solutions.

“Thanks to the Microsoft Dynamics 365 solution, we have gained a tool for effective tracking and evaluation of business activities what has a positive impact on the progress of our business. Managerial dashboards in CRM provide us with a detailed overview of current status of business opportunities and, subsequently, the data help us make strategic decisions. The CRM system has brought us plenty of new functionalities simplifying the work of both the sales department and marketing team.“
Peter Luby
A board member and sales director, GAMO, a. s.

How We Helped the Customer?

To GAMO, we have delivered a tool improving management of numerous activities important for the business. The main goals of the project were to improve and strengthen cross-departmental operation of the company, including sales, economic, marketing, logistics and production department.

The CRM solution has brought the IT company the following benefits:

  • “The only place of truth” for the sales department from the perspective of orders and finances.
  • A centralized system enabling access to information from anywhere and any device.
  • Online updates of client data from the FinStat database.
  • Effective management of internal and business processes.
  • Advanced functionalities helping improve marketing activities.
  • Exports for managerial decision-making.
  • Change of competencies and responsibilities within the business process across the involved departments.

Dôležité fakty

The project was managed by the agile methodology
The CRM solution in connected to Office 365, SharePoint Online and FinStatom
Unlimited access to data anytime and from any device

The Case Study Available to Download

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