Comprehensive Use of Microsoft 365 Product Package Increases Productivity of More Than 400 Company´s Employees

HB Reavis used Microsoft Dynamics CRM version 4.0 for customer management, which no longer satisfied company requirements. Since the relationship management system from Microsoft worked well, the company decided to upgrade it to a new version – Microsoft Dynamics CRM 2015.

In the process of development, we used the agile methodology. Deployment of the newest CRM version in hybrid scenario and on-premise installation in Microsoft Azure cloud was the special feature of the solution. The on-premise version does not require any local infrastructure.

The new version provides employees with new functions such as Activity management (Outlook client), the mobile CRM application and better compatibility with other programs (MS Office, Internet Explorer, alternative browsers etc.).

The HB Reavis Group has approximately 400 employees and every one of them has to have an access to all relevant information. One of the possibilities how to ensure that is the existence of a corporate intranet. The original corporate intranet was based on simple CMS solutions and information was spread through several web sites. The HB Reavis Group was therefore looking for a solution able to unify all the information at one platform. It was also very important not to make major changes of existing processes.

We built the solution on the Microsoft SharePoint 2010 platform, currently used by the customer. This web application is available via the internal HB Reavis Group network.

Thanks to the implemented solution, the customer has gained the following benefits:

• the client gained a unified access platform where the employees can find all current and relevant information.
• the effectivity on the side of intranet end users as well as individual departments has been increased.
• new employees do not feel lost in the new environment anymore – all guidelines and information can be found directly on the intranet.
• we achieved a user-friendly, attractive, intuitive and simple Intranet interface.
• thanks to our agile approach, we have reached the specified framework of the project within given time, budget and quality level.