We have implemented a cloud solution based on the Microsoft Dynamics 365 with the stress put on the Customer Service module to Expat Support, Ltd. Implementation of the system has helped concentrate relevant information on company partners, visa and residence permit applicants in the Czechia and their visa and residence history in one place.
Bpm’online, a global business software company leading in the space of low-code, process automation and CRM, announced in the beginning of July 2019 that it has been positioned as a Leader in the 2019 Gartner’s Magic Quadrant for Sales Force Automation.
To GAMO, we have delivered a tool which has improved management of numerous activities important for the business. The new solution built on the Microsoft Dynamics 365 platform was implemented by the agile methodology in close cooperation with our client.
Development of IT trends influences the approach to provision of services and development of software and services often change into delivery of solutions. Customers have the highest expectations, but they are insufficiently prepared to adapt their processes for effective use of CRM. What are the main reasons of CRM implementation failures?
We have implemented a CRM solution in cloud to the non-profit organization Diocesan Charity Brno what has unified data on donors, projects, volunteers and its activities into one system. Thanks to this, management has gained an overview of activities of individual regional units as well as the entire organization.
Heineken Slovensko, a leader on the Slovak beer market, has gained a modern cloud solution for approving and settlement of business trips. Thanks to the application based on the Microsoft SharePoint Online platform, we have digitalized Heineken´s internal processes what has brought numerous benefits to the company.
Do you know what you need to consider when deciding whether to implement a CRM system? Implementation of a comprehensive CRM solution requires proper preparation. It´s important to take into account various aspects and follow given recommendations to avoid unnecessary complications.