Millada: Internal AI Chatbot for Efficient Data Management and Analysis

In today’s data-driven economy, the ability to efficiently process and analyse large volumes of data is a key success factor for any organization. A solution that can simplify this complex task and make information accessible to a wide range of users is in high demand. The innovative software assistant, Millada, provides just such an option.

Millada is a sophisticated software tool based on cutting-edge artificial intelligence (AI) technologies that enables users to interact with data using natural language. Whether handling complex analytical questions or simple requests for information, it provides accurate and relevant answers in real-time. Millada is a solution from our company, Millennium. “Millada transforms the way companies use data, offering answers to long-standing questions about how to work with it. It streamlines work, enhances competitiveness, and fully utilizes AI’s potential,” reveals Andrej Jenčo, our Business Intelligence Team Lead.

End of Unnecessary and Repetitive Searches

Thanks to advanced algorithms for natural language processing and machine learning, Millada can understand the semantics of user questions and identify relevant information within vast data sources. “At a time when AI’s potential is increasingly discussed, Millada offers a unique solution that makes company data accessible to every employee, not just managers or IT specialists. Millada makes data democracy a reality,” emphasizes Andrej.

According to our survey data, an average employee spends up to 70% of their time searching for and verifying answers to their questions. Additionally, they often have to rely on the IT department or service providers, which slows the process and reduces efficiency. With Millada, this is no longer necessary, as it allows for:

• Intuitive Interaction – Users can ask questions in natural language without needing complex SQL queries, programming languages, or navigating data dashboards.
• Comprehensive Analysis – Capable of performing sophisticated statistical analyses, data visualisations, and predictive modelling.
• Integration with Various Systems – Easily integrates into existing IT environments, allowing access to data from multiple sources.
• Personalization – Can be tailored to meet the individual needs and preferences of each user.

This makes Millada more than just a data tool – it is an assistant that allows employees to communicate with the company’s information system conversationally. This enables employees to efficiently utilize available data, ask questions, and receive clear answers in real-time.

Key Features of Millada:

• Easy Communication – Millada can deliver answers in text, tables, or graphs. Frequently asked questions can also be saved for future use. Through data, it provides insights that simplify decision-making for employees.
• Working with Multiple Data Sources – Millada can handle one or multiple data sources, with data processed locally to ensure a high level of security and independence from external providers.
• Support for Unstructured Data – In addition to working with structured data, Millada can handle documents, videos, and other unstructured data. It can not only find the correct sources but also understand the context and compare it with other sources.
• Multilingual Capability and Translations – Millada can process videos in foreign languages and deliver information in the local language. Users simply ask a question, and Millada provides the relevant answer from the video.
• Controlled Data Access – Data access can be managed directly in Millada or based on inherited data from other reference sources. Millada thus ensures secure and efficient access to information, with user access permissions adjustable for specific groups, such as showing certain documents only to management staff.
• Integration with Corporate Systems – Millada can be integrated with other corporate applications and systems, becoming an integral part of business processes. Users simply specify the data they have available and how to ask questions.

A Practical Example in a Business Environment

A Czech company engaged in manufacturing and sales has recently implemented Millada to transform its internal processes and customer services. AI implementation has helped streamline routine tasks, improved access to corporate information, and significantly enhanced customer support quality. It has simplified work for customer service employees and aided decision-making by providing relevant data and information through integration with databases and other corporate systems. Millada has allowed fast and accurate responses to customer questions, reducing customer support load and improving the customer shopping experience.

For example, Millada’s customer chatbot, integrated with databases, provides quick product and order information, increasing customer comfort and reducing the need for human intervention. Additionally, managers gain real-time data access through the chatbot, which enables output exports in various formats, facilitating decision-making based on precise, up-to-date information.

“Millada also supports internal communication among employees, such as in HR or production, where it allows rapid document search and sorting based on context,” says Andrej. Automated email analysis with Millada increases processing accuracy and speed, relieving employees from routine tasks.

Data Will Be More Accessible

Millada brings a revolution in corporate data management and communication. It allows organizations to maximize the potential of AI and provides all employees with access to the information they need for efficient work.

Thanks to its ability to continuously learn and improve, Millada has become a vital tool for organizations aiming to extract maximum value from their data. “With Millada, data becomes more accessible, processes faster, and decision-making simpler,” concludes Andrej Jenčo.

Are you looking for a reliable IT partner to help you meet your business goals? Do not hesitate to contact us. Our team will work with you to discuss your requirements and propose the most appropriate solution.